Diabassit Application
Version 1.0 – Effective: September 2026
Article 1 – Purpose
These General Terms and Conditions of Sale (GTCS) govern the subscription, payment, and usage terms for subscriptions offered within the Diabassit application, published by the company EDDA – Évaluation Diététique Diabétique Assistance.
Any subscription constitutes unreserved acceptance of these GTCS.
Article 2 – Description of Services
The Diabassit subscription provides access to the application's premium features, including:
AI-assisted nutritional analysis based on meal photographs;
blood glucose monitoring;
therapeutic education tools;
a glycemic index (GI) and glycemic load (GL) chart;
low-glycemic-index recipes;
future features reserved for subscribers.
EDDA reserves the right to modify features in order to improve the service.
Article 3 – Pricing
Prices are displayed prior to subscription on the Apple App Store and Google Play.
Rates are quoted inclusive of all applicable taxes.
EDDA may change its rates at any time. New rates apply only to subscriptions purchased after the new rates come into effect or upon renewal, in accordance with the payment platform's rules.
Article 4 – Payment Terms
Payments are processed exclusively via:
Apple App Store;
Google Play Store.
The user's banking information is never collected, stored, or processed by EDDA.
Payments are subject to the general terms and conditions of the respective platforms.
Article 5 – Subscription Duration
The subscription is entered into for a period of one (1) month.
It renews automatically unless the user cancels it via their Apple or Google account.
Article 6 – Cancellation
The user may stop the automatic renewal of their subscription at any time via their Apple App Store or Google Play account settings.
Cancellation takes effect at the end of the subscription period that has already been paid for.
No refunds are issued for a period that has already begun, unless otherwise stipulated by Apple or Google Play policies.
Deleting the Diabassit account does not automatically cancel the subscription.
Article 7 – Right of withdrawal
In accordance with the Consumer Code, the right of withdrawal applicable to digital content may no longer be exercised once the provision of the service has begun with the user's express consent and in accordance with the conditions stipulated by law.
Refund requests are processed in accordance with Apple App Store or Google Play procedures.
Article 8 – Service availability
EDDA strives to ensure continuous access to the application.
However, interruptions may occur due to maintenance, security, technical upgrades, or force majeure.
Such interruptions do not entitle the user to any compensation.
Article 9 – Limitation of liability
Diabassit is an information and therapeutic education tool.
The application is not a medical device and does not replace a healthcare professional.
Results generated by artificial intelligence are estimates that may contain errors.
Consequently, EDDA shall not be held liable for:
nutritional analysis errors;
misidentification of a food item;
inaccurate estimates of carbohydrates, proteins, fats, calories, glycemic indices, or glycemic loads;
medical decisions made solely on the basis of information provided by the application;
damage resulting from use that does not comply with these General Terms and Conditions of Sale.
The user remains solely responsible for decisions made regarding their health and treatment.
Article 10 – Intellectual Property
All elements comprising the Diabassit application (name, logo, interface, databases, text, recipes, illustrations, software, algorithms, and content) are protected by intellectual property laws.
Any reproduction, distribution, extraction, adaptation, or use without the prior written authorization of EDDA is prohibited.
Article 11 – Account Suspension or Termination
EDDA may suspend or terminate access to an account in the event of:
fraud;
attempted hacking;
non-compliance with these General Terms and Conditions of Sale (GTCS) or General Terms and Conditions of Use (GTCU);
use that compromises the security or operation of the application.
Article 12 – Force Majeure
EDDA shall not be held liable if an unforeseeable, unavoidable, and external event temporarily or permanently prevents the performance of the service.
Article 13 – Governing Law
These GTCS are governed by French law.
In the absence of an amicable agreement, any dispute shall be brought before the competent courts in accordance with the rules applicable to consumers.
Article 14 – Customer Service
For any questions regarding a subscription or these GTCS, the user may contact EDDA at the email address specified in the application's legal notice.
